Hotel services
to ensure a safe stay
To ensure our customers can have a safe and comfortable stay,
We offer a variety of services to meet your needs.
Anniversary
For Your
Special Day
We can provide the following performances in your guest room or restaurant.
We will help you with all our heart on your special day.
Production Menu
| cake |
A. Fresh cream B. Seasonal fruit tart C. Gateau au chocolat
|
|---|---|
| Fruit platter | From 5,000 yen (tax included) |
| Champagne | From 15,000 yen (tax included) |
| bouquet | From 4,500 yen (tax included) |
| Flower arrangements and bouquets |
From 5,000 yen
|
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- Please order cakes at least 5 days in advance.
- Please note that the fresh cream cake may change depending on the fruit availability.
-
- Please make reservations for fruit and drinks at least 3 days in advance.
-
- Flowers must be ordered at least 5 days in advance.
When making a reservation,
Please contact us with the following information:
- ① Delivery date and time (e.g., 18:30 on XXth month)
- ② Delivery location (e.g. Restaurant Sirius)
- ③Size and quantity (e.g., one No. 5 size whipped cream)
- ④Message plate (Example) Happy birthday, ○○-chan!
- ⑤For cakes, the number of candles (e.g., large x candles, small x candles)
Enquiries about anniversary productions Book a Table
Cake, fruit and drinks arrangements
TEL: +81-980-51-7302Business hours: 10:00-18:00
Flower arrangements
TEL : +81-980-51-7300Business hours: 10:00-18:00
Service for Children
We provide information on baby and children's item rentals for use in rooms, whether restaurants have kids' menus, baby food, conditions for children to use facilities within the hotel, and information on nearby hospitals.
About Meals
We can accommodate allergy-free dietary needs, so please let us know in advance when you make your reservation. If you would like a special menu, please let us know in advance.
- Orion Brasserie & Table's buffet menu displays information on the nine major allergens (shrimp, crab, walnuts, wheat, buckwheat, egg, milk, peanuts, and cashews).
Breakfast arrangements for early morning departures
A take-out box (bread and fruit) will be provided.
- Please inform the front desk by 8:00 PM the day before.
Rental Items
| Stroller | We offer free rental of Type A and Type B (limited number: reservation required). |
|---|---|
| Wheelchair | They are available for free rental (limited number: reservation required). |
| Pillows in the guest room | For guests who do not like the pillows provided, we have memory foam pillows and buckwheat husk pillows available. Please ask at the front desk. (Limited quantities available) |
| Guest room equipment rental | Baby bed, bed guard, iron (board), trouser press, air purifier, Blu-ray player, bathroom chair, washbasin, children's step stool, children's toilet seat, baby bath, diaper trash can (limited number: reservation required), mobile phone charger, playing cards, shogi, Othello, go, chess, UNO (limited number: please ask at the front desk) |
| Pool toys and swimwear |
We offer free arm helper rentals (limited quantity).
|
Additional Services
| Automated external defibrillator (AED) |
They are installed at the front desk, pool reception, and large public bath. |
|---|---|
| Multipurpose toilet | Multi-purpose toilets are available on the 1st, 2nd, and 3rd floors of the Ocean Wing. Osmate-friendly toilets are only available on the 3rd floor of the Ocean Wing. |
| Massage (In-room) arrangements |
Reception hours: 17:00-23:00
|
| Printing and faxing | This can be done at the front desk (fees apply). |
Regarding use of the facility Facility Use
-
Pool
- If a child wearing a diaper is using the pool, please wear a swimsuit over a waterproof diaper (sold in the shop).
- Water depth 0.3m
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Large public bath
Preschool children accompanied by a parent or guardian are admitted free of charge.
- Please refrain from bringing babies wearing diapers into the baths as much as possible.
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Shop
The shop "The Store & Journey" (3rd floor of Ocean Wing) carries a wide selection of baby products, including baby food, formula, and diapers.
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Kids' Themed Room (Guest Room)
We have themed rooms available for preschool and elementary school children.
For more details, please visit Ocean Kids .
