Hotel services
to ensure a safe stay
To ensure our customers can have a safe and comfortable stay,
We offer a variety of services to meet your needs.
Anniversary
For Your
Special Day
We can provide the following performances in your guest room or restaurant.
We will help you with all our heart on your special day.
Production Menu
| cake |
A. Fresh cream B. Seasonal fruit tart C. Gateau au chocolat
|
|---|---|
| Fruit platter | From 5,000 yen (tax included) |
| Champagne | From 20,000 yen (tax included) |
| Flower bouquets, flower arrangements |
From 5,500 yen (tax included)
|
<About the cancellation policy>
Cancellation fees apply to each performance package starting 5 days prior to the scheduled date of use.
Please check the details of the cancellation fee when making your reservation.
-
- Please place your cake order at least 5 days in advance.
- Please note that the fresh cream cake may change depending on the fruit availability.
-
- Please reserve your fruit and beverages at least 5 days in advance.
-
- Please make your flower arrangement reservation at least 5 days in advance.
When making a reservation,
Please contact us with the following information:
- ① Delivery date and time (e.g., 18:30 on XXth month)
- ② Delivery location (Example) Orion Brasserie & Table
- ③Size and quantity (e.g., one No. 5 size whipped cream)
- ④Message plate (Example) Happy birthday, ○○-chan!
- ⑤For cakes, the number of candles (e.g., large x candles, small x candles)
Enquiries about anniversary productions Book a Table
Arrangement of cake, fruit, and drinks
TEL: +81-980-51-7302Business hours: 10:00-18:00
Flower arrangements
TEL : +81-980-51-7300Business hours: 10:00-18:00
Service for Children
We provide information on baby and children's item rentals for use in rooms, whether restaurants have kids' menus, baby food, conditions for children to use facilities within the hotel, and information on nearby hospitals.
About Meals
If you require allergy-free meals or special menus, please inform us in advance when making your reservation.
- Orion Brasserie & Table's buffet menu displays information on the nine major allergens (shrimp, crab, walnuts, wheat, buckwheat, egg, milk, peanuts, and cashews).
Breakfast arrangements for early morning departures
A take-out box (bread and fruit) will be provided.
- Please inform the front desk by 8:00 PM the day before.
Rental Items
| Stroller | We offer free rental of Type A and Type B (limited number: reservation required). |
|---|---|
| Wheelchair | They are available for free rental (limited number: reservation required). |
| Pillows in the guest room | For guests who do not like the pillows provided, we have memory foam pillows and buckwheat husk pillows available. Please ask at the front desk. (Limited quantities available) |
| Guest room equipment rental | Baby cribs, bed guards, irons (and ironing boards), trouser presses, bathroom chairs, washbasins, child step stools, child toilet seats, baby baths, diaper disposal bins (limited number available; reservations required), mobile phone chargers, playing cards, shogi (Japanese chess), Othello, Go, chess, UNO (limited number available; please inquire at the front desk). |
| Pool toys and swimwear |
We offer free arm helper rentals (limited quantity).
|
Additional Services
| Automated external defibrillator (AED) |
They are installed at the front desk, pool reception, and large public bath. |
|---|---|
| Multipurpose toilet | Multi-purpose toilets are available on the 1st, 2nd, and 3rd floors of the Ocean Wing. Osmate-friendly toilets are only available on the 3rd floor of the Ocean Wing. |
| Massage (In-room) arrangements |
Reception hours: 17:00 - 23:00
|
| Printing and faxing | This can be done at the front desk (fees apply). |
